Privacy Policy

Who is responsible

Contact A BETTER VIEW AUTO GLASS, LLC at [email protected] or +1 (719) 322-8075. Registration 20248295832. Correspondence and authorized postal returns: 12430 Lazy E Rd, Peyton, CO 80831, US. Please contact us before sending a return; this is not a walk-in collection point.

This policy applies to this storefront and direct correspondence about its orders. It does not describe the independent practices of your bank, internet provider or shipping carrier.

What we collect

Checkout asks for name, email, phone, street address, city, state, ZIP, optional notes and agreement to the Terms and this policy. We retain selected products, quantities, prices, total, order reference and submission time. A necessary server session stores your cart, draft fields and security tokens. Do not include sensitive personal information in notes.

Why and how data is used

We use contact and order information to respond, confirm compatibility questions, process an agreed payment, arrange delivery, handle returns and protect the checkout from duplicate or unauthorized submissions. Relevant address/contact information may be provided to the shipping carrier for an agreed delivery. Payment instructions are sent directly; we do not collect banking credentials or card numbers through checkout.

Cookies and third parties

Only necessary session and preference storage is used here. No optional advertising or analytics trackers are installed. Locally hosted fonts do not make a font-provider request. Hosting infrastructure processes requests to operate the site and may retain security logs under its own controls; we do not claim that all infrastructure logging is absent. We do not sell order data or use it for targeted advertising.

Retention and security

The shop session has an absolute lifetime of 12 hours from creation, rather than an inactivity timer. Expired session files are removed during later site requests. Order-request records are retained for up to 365 days and removed on subsequent requests once expired; there is no hourly cleanup job. Direct correspondence or records required for an unresolved dispute or applicable legal obligation may need longer retention. Order files are outside public web content with restricted permissions, and checkout uses session-bound security checks. No system can promise zero risk.

Your choices and requests

Email from the address used for the order to request access, correction or deletion, quoting the reference where available. We may ask proportionate questions to verify identity, not a bank login. We aim to answer within 30 calendar days; if a law permits or requires a different process we explain it. We may retain information needed for an ongoing order, fraud prevention or a legal obligation and explain the reason. State rights depend on applicable law and the circumstances; this policy does not promise a statutory regime applies when it does not.

Questions, complaints and changes

Contact us first with a privacy concern. You can also use https://coag.gov/file-complaint/ or https://reportfraud.ftc.gov/. Material policy changes will be posted here; a new policy does not authorize an unrelated new use of previously collected data without any required notice or permission.