Customer information
Returns Policy
A 30-day return window, clear reverse-shipping terms and a separate route for defective or incorrect goods.
Change of mind and fit
Contact us within 30 calendar days of delivery to request a return, including an item that does not fit. Return blades uninstalled and cloths unused, clean and unwashed, with supplied parts. You may inspect the product without installing it. Normal installation wear, laundering, contamination and accidental damage after delivery are not change-of-mind returns.
Start and send a return
Email your order reference, items and reason. We provide an authorization and prepaid postal or courier label. Send the parcel within 14 days of authorization to 12430 Lazy E Rd, Peyton, CO 80831, US. No walk-in returns or collection. Use secure packaging and retain your acceptance receipt until resolved. Do not send bank details in the parcel.
Return costs and deductions
For a change-of-mind or customer-selected fit return, the prepaid label costs $6.95, deducted from the refund. There is no restocking fee ($0). Original standard delivery is not refunded for a discretionary partial or full change-of-mind return; orders that originally qualified for free delivery are not charged a retroactive delivery fee.
Defects, wrong goods and transit damage
Tell us what is wrong and, if possible, include photographs. Do not continue using a damaged blade on glass. We cover the return label for verified defective or incorrectly supplied goods and offer a replacement or refund as appropriate. A refund for a fully incorrect or defective order includes its original standard shipping charge. We will not charge a return fee for our error.
Refund timing and method
After receiving and inspecting the return, we communicate the result within 3 business days and issue any agreed refund within 7 business days of receipt. Refunds use bank transfer back to the original payer, with account details verified privately. Your bank may take additional processing time. We do not issue store-credit-only refunds or request a password or banking login.
Exceptions and rights
No personalized goods are offered. Sale items follow the same return window unless a specific pre-purchase defect was disclosed; no blanket sale exclusion applies. Used or contaminated cloths cannot be resold as new and may be refused for discretionary returns. These conditions do not exclude rights concerning defective goods or mandatory state law. Contact us if an assessment seems incorrect and request a review.
Return support
Contact A BETTER VIEW AUTO GLASS, LLC at [email protected] or +1 (719) 322-8075. Registration 20248295832. Correspondence and authorized postal returns: 12430 Lazy E Rd, Peyton, CO 80831, US. Please contact us before sending a return; this is not a walk-in collection point.
Company directory
A BETTER VIEW AUTO GLASS, LLC
Registration 20248295832
12430 Lazy E Rd, Peyton, CO 80831, US
[email protected]
+1 (719) 322-8075
Correspondence and authorized postal returns. No walk-in collection.